Privacy Policy

At The Wool Story, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you purchase or use our digital crochet guidebooks, pattern collections, and related products.

Information We Collect

When you place an order, we may collect:

  • Your name
  • Email address
  • Billing/payment details
  • Order information

We only collect the information necessary to process your order and provide customer support.

How We Use Your Information

Your information may be used to:

  • Deliver your digital products
  • Process payments securely
  • Provide customer support
  • Send important order updates
  • Improve our products and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Digital Products

All products sold on The Wool Story are digital products only. No physical item will be shipped to your address.

Payment Security

Payments are processed through secure third-party payment providers. We do not store your complete payment information on our servers.

Email Communication

By purchasing from us, you may receive emails related to your order, downloads, updates, or customer support. You can contact us anytime regarding your data or communication preferences.

Your Privacy Rights

You may request access, correction, or deletion of your personal information by contacting us.

Contact Us

If you have any questions about this Privacy Policy, feel free to contact us:

📧 help.thewoolstory@gmail.com

The Wool Story par aapki privacy hamare liye important hai. Yeh Privacy Policy batati hai ki hum aapki information ko kaise collect, use aur protect karte hain jab aap hamare digital crochet guidebooks aur pattern collections purchase karte hain.

Hum Kaunsi Information Collect Karte Hain

Order place karte waqt hum yeh information collect kar sakte hain:

  • Aapka naam
  • Email address
  • Payment/billing details
  • Order information

Yeh information sirf order process karne aur customer support provide karne ke liye use ki jati hai.

Information Ka Use

Aapki information ka use kiya ja sakta hai:

  • Digital products deliver karne ke liye
  • Secure payment process ke liye
  • Customer support provide karne ke liye
  • Order updates bhejne ke liye
  • Products aur services improve karne ke liye

Hum aapki personal information ko kisi bhi third-party ko sell ya share nahi karte marketing purposes ke liye.

Digital Products Only

The Wool Story par available sabhi products digital hain. Koi physical product ship nahi kiya jayega.

Payment Security

Payments secure third-party payment providers ke through process kiye jate hain. Hum aapki complete payment information apne servers par store nahi karte.

Email Communication

Purchase ke baad aapko order updates, downloads, ya support related emails mil sakte hain.

Contact Us

Privacy Policy se related kisi bhi question ke liye hume contact karein:

📧 help.thewoolstory@gmail.com